Shipping
Free shipping within the USA is offered on all orders. Expedited shipping is also available and rates can be viewed when you add items to your shopping cart. Orders are usually shipped within 1 business day and tracking is uploaded to order status when the order ships.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. Customs duties, VAT, or GST charges may be charged upon delivery as assessed by your country's customs office and are the responsibility of the buyer.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Returns Policy
You may return most new, unopened items within 30 days of delivery for a refund less up to a 15% restocking fee. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). If the return is due a result of our error or damage during shipping you may opt for replacement in lieu of return.
You should expect to receive your refund within 2-7 days of the return package delivery to our warehouse and inspection of the return.
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.